Return & Exchange

At Australia Leather Jackets, we take pride in being a manufacturer of premium-quality leather apparel. Our products are widely recognized for exceeding industry standards, and we stand firmly behind the craftsmanship and durability of every item we offer. Your satisfaction is our top priority, and we’ve streamlined our return and exchange policy to ensure a smooth and transparent experience. We kindly ask for your cooperation in adhering to the following terms:

1. Return Authorization Required
Before returning any merchandise, please contact us at sales@australialeatherjackets.com.au to obtain a Return Merchandise Authorization (RMA) number. Returns without an RMA number clearly displayed on the outside of the package will not be accepted.

2. Custom Orders Are Non-Refundable
Custom-made products are not eligible for return or refund. All orders are processed strictly according to the size and color selected by the customer. As we cannot influence your selection, we do not accept responsibility for incorrect size or color choices for both standard and custom orders. Please double-check your measurements carefully before placing an order. A detailed size chart is available on our website to assist you.

3. No Changes After 24 Hours
Once your order has been placed, changes to size, color, or product details will not be accepted after 24 hours, as the production process will already be underway.

4. Quality Assurance
Each item undergoes a rigorous inspection by our Quality Control Department before shipment to ensure it meets our high standards and matches your order specifications exactly.

5. Shipping Costs Are Non-Refundable
Please note that shipping fees are non-refundable, regardless of the reason for return.